Using radios to rename subscribers in the dispatcher console

2 August, 2017
Technical tips

Dispatcher

Subscribers can easily change their names shown on Dispatcher screen directly from their radios. They should just send a text message “profile%name: DavidG” to Dispatcher ID and the name specified on the Dispatcher screen will change to DavidG.

In case of joint use of a radio this feature is particularly essential: going to the shift, a subscriber just sends his/her name in a text message and the previous worker’s name on the Dispatcher screen will be replaced with whatever was sent. But jokes will not probably be appreciated here – imagine how the dispatcher might be surprised when instead of “Michael S” he will receive a call from “Creator of the Universe”. 🙂

If you need any consultation on this issue or others – please contact our technical support team, who is ready to answer all your questions.