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Did you know about “Listen the calls of other dispatchers” tab?
The effective working of community emergency services is inconceivable without an organized system of communications providing the quick resolution of jobs to eliminate and prevent emergency situations. The availability of such a system can be achieved by deploying broad-based multi-zone radio networks based on MOTOTRBO equipment and the SmartPTT software package.
The SmartPTT radio dispatch communication system for community emergency services provides robust wireless communication for subscribers with each other and the dispatcher. Thanks to this, robust and efficient cooperation between subdivisions and groups of users can be achieved in emergency situations.
The SmartPTT-based system is an indispensable means of communication for carrying out jobs requiring maximum responsiveness. It provides:
Benefits for the dispatcher:
Benefits for the personnel:
Benefits for the managers:
A typical solution for the organization of a dispatcher radio communications system is shown in the drawing. This solution uses MOTOTRBO digital radio communications equipment and SmartPTT software as an add-in to perform the functions of dispatching, recording conversations and flexible call- and channel bridging.
One or more repeaters can be set up in each area being controlled to provide communications for the dispatcher with mobile subscribers and for mobile subscribers with one another. Depending on the suggested number of subscribers and network load, the repeaters may work either in the IP Site Connect conventional work mode, or in the Linked Capacity Plus trunking mode (a mode of dynamically assigning channels on demand).
Using the corporate data transmission network the repeaters in the areas being controlled are linked to one another and interact under the control of the SmartPTT software. The SmartPTT server installed separately in each area provides voice and data transmission between mobile subscribers and the dispatcher and in addition carries out the following functions:
In situations where it is impossible to connect the repeater set up at a remote area to the system via IP channels, an option is used with communication via MOTOTRBO control stations connected to the SmartPTT server. In this case voice and data are transmitted only on the radio channel.
SmartPTT dispatch consoles interact with system subscribers via the SmartPTT server. Thanks to the flexible mechanism of multi-channel processing and output of sounds from different sources (channels, subscribers, talk groups) each console can replace a pool of subscriber radio stations which a dispatcher would have required for the efficient management of several areas or groups of users.