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Our projects | Apr 17
SmartPTT helps travelers from all over the world to visit lake Baikal
Release announcements | Apr 16
We present a new service for our partners who need assistance in preparation of a technical solution for the customers.
Technical tips | Apr 12
Did you know about “Listen the calls of other dispatchers” tab?
Often times competitors eavesdrop on radio conversations to try and steal fares. SmartPTT’s job ticketing and GPS capabilities can help reduce stolen calls. Rather than transmitting the pickup information by voice, dispatchers can send a job ticket to an available taxi or tow truck. The job ticket will be sent to the display of the taxi as a text message with the fare’s name and location. By dispatching the closest available driver, there is also less time for a competitor to pick up the call.
By using GPS locations to identify the closest available unit to a pickup, companies can reduce fuel costs, wear-and-tear on vehicles and man hours spent driving to pickups.
Drivers sometimes use company resources to do pickups on the side, but keep the income for themselves. Companies can use the telemetry inputs on the MOTOTRBO radio connected to switches in the seats of the taxi or to the lift of a tow truck. When the switches are activated the radio will report this activity to SmartPTT. The dispatchers can then determine if the pickup is legitimate or not.
By using the Job Ticketing function of SmartPTT drivers can quickly read the pickup information when stopped at a red-light or pulled over. This keeps drivers from trying to write down pickup information while driving and reduces the back and forth between the driver and the dispatcher to get the information correct.