News
SmartPTT 9.1.2: WAVE and Skype for Business support

Release announcements | Aug 4

Free SmartPTT 9.1.2 trial version is available for download from our website

Using radios to rename subscribers in the dispatcher console

Technical tips | Aug 2

Subscriber’s name shown on the Dispatcher screen can be changed directly from the radio

Meet the updated remote gateway SmartPTT RG-1000e
SmartPTT RG-1000e

Release announcements | Jun 30

SmartPTT RG-1000e is safe and eco-friendly, complying with RoHS, EAC and IEC/EN60950-1.

Transportation

Often times competitors eavesdrop on radio conversations to try and steal fares.
Advantages

Reduce Calls Lost to Competitors

Often times competitors eavesdrop on radio conversations to try and steal fares. SmartPTT’s job ticketing and GPS capabilities can help reduce stolen calls. Rather than transmitting the pickup information by voice, dispatchers can send a job ticket to an available taxi or tow truck. The job ticket will be sent to the display of the taxi as a text message with the fare’s name and location. By dispatching the closest available driver, there is also less time for a competitor to pick up the call.

Reduce Operating Costs

By using GPS locations to identify the closest available unit to a pickup, companies can reduce fuel costs, wear-and-tear on vehicles and man hours spent driving to pickups.

Reduce Employee Theft

Drivers sometimes use company resources to do pickups on the side, but keep the income for themselves. Companies can use the telemetry inputs on the MOTOTRBO radio connected to switches in the seats of the taxi or to the lift of a tow truck. When the switches are activated the radio will report this activity to SmartPTT. The dispatchers can then determine if the pickup is legitimate or not.

Driver Safety

By using the Job Ticketing function of SmartPTT drivers can quickly read the pickup information when stopped at a red-light or pulled over. This keeps drivers from trying to write down pickup information while driving and reduces the back and forth between the driver and the dispatcher to get the information correct.

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