News
SmartPTT 9.1.2: WAVE and Skype for Business support

Release announcements | Aug 4

Free SmartPTT 9.1.2 trial version is available for download from our website

Using radios to rename subscribers in the dispatcher console

Technical tips | Aug 2

Subscriber’s name shown on the Dispatcher screen can be changed directly from the radio

Meet the updated remote gateway SmartPTT RG-1000e
SmartPTT RG-1000e

Release announcements | Jun 30

SmartPTT RG-1000e is safe and eco-friendly, complying with RoHS, EAC and IEC/EN60950-1.

SmartPTT Release Notes

Version 9.1

Version 9.0

Version 8.8

Version 8.7

Version 8.6

Version 8.5

Version 8.4

Version 8.3

Version 8.2

Version 8.1

Version 7.4

Version 7.3

Version 7.1

Version 7.0.9

Version 7.0.8

Version 7.0.7

Version 7.0.6

Version 7.0.5

Version 7.0.4

Version 7.0.3

Version 7.0.2

Version 7.0.1

VERSION 9.1

VERSION 9.0

New and updated features

Interface and behavior changes

Deprecated features

Known issues

New and updated features

Capacity Max system support

Capacity Max benefits are as follows:

1 Ability to make and receive private FOACSU calls:

  • Initiation of the private FOACSU call by dispatcher.
  • Indication and processing of incoming FOACSU call: answer and decline.

2 Tools for call ending:

  • Right-click the call record,
  • Click the Cross button on the Calls panel,
  • Hot key to end the call.

3 Support for group Broadcast Calls via Call Mode switching for a talkgroup.

4 The Capacity Max system allows you to set the priority of the dispatcher call during the Emergency Call activating the Prioritize calls during emergency item.

Support for new MOTOTRBO R2.6 and Connect Plus R2.6 firmware

Support for new Indoor platform – MOTOTRBO iBeacon

  1. Ability to set the minimum acceptable RSSI level for these beacons.
  2. Indoor data support is added into Lone Worker Rules.

Audio system enhancement

  1. Ability to turn off the sound from other dispatchers.
  2. Ability to configure sound separately for selected and unselected objects:
  • Adjust the volume for selected and unselected objects and system sounds on the Sound panel (former Sound Spectrum).
  • Separate audio outputs for Selected objects and Unselected objects.
  • Separate audio outputs for System sounds and Alarm.
  • Ability to use only personal audio output for radio objects.
  • Disable complete sound muting.

New subscriber editor

The new Subscribers panel is added into the Settings menu.

  • Multiple adding of subscribers with the same properties.
  • Multiple editing of subscribers.

Support for new alarm types for SLR 8000 and SLR 5000 repeaters

Support for the Serbian and Hungarian languages

Support for the new Microsoft platforms

  1. Support for Windows 10.
  2. Microsoft SQL 2014 Server Express support and its inclusion into SmartPTT distribution kit for all new installations.
  3. NET Framework 4.6 support and its inclusion into SmartPTT distribution kit.

Interface and behavior changes

  1. Multiple cross patches now working simultaneously.
  2. Automatic update of registration period can be changed now.
  3. Added the ability to set the local ports to connect with RG-1000 manually.
  4. Optimization for server database is added.
  5. You may configure sending messages from email gateway and SMS gateway as deferred actions.
  6. Number of records in the Event Log of SmartPTT Radioserver Configuration changed to 1000.
  7. New tool is added into Custom Consoles settings for manual input of subscriber ID to call it.
  8. Emergency alerts and alarms are colored red now in the Event Log.
  9. Added the sorting option for subscribers in the Subscriber panel.
  10. If you delete the subscriber or dispatcher, whose icon was on the subscriber field, the icon becomes changeable.
  11. Emergency signal can now be muted not only when the preset group call is made, but during the private call to the emergency in initiator.
  12. Option for changing the number of emergency alerts is added into SmartPTT Man Down Configurator. 

Deprecated features

The Sound Panel, including Cancel feature that calls off the last action. 

Known issues

  1. Incoming calls from mobile and web clients are not supported in cross patch, because they are recognized as outgoing calls.
  2. The dispatch console may not respond after changing the device in the Audio Input and Audio Output sections in the General Settings tab of the Sound Settings panel (Main menu > Settings > Sound).
  3. Rarely, after emergency alert is received, an error may occur that leads to the dispatch console closing.

VERSION 8.8

New and updated features

Interface and behavior changes

Deprecated features

New and updated features

Support for new MOTOTRBO R2.5 firmware

280 characters text messages.

      • SmartPTT Dispatcher now can send and receive text messages up to 280 characters long in MOTOTRBO systems. It does not require any special settings in SmartPTT. These additional characters can be used to provide more detailed information to the radio subscribers.

Meet SmartPTT RG-1000 — Remote gateway that is used to connect MOTOTRBO control station to SmartPTT Radioserver using IP channel

      • Easy system configuration and deployment.
      • Cost reduction.
      • Transparent support of RG-1000 in all types of the SmartPTT configurations with the control stations involved.

User interface customization is reaching new heights

        • Channels panel — simple and convenient representation of all dispatch radio systems: one channel per box.

Note: For trunking systems only one element per system can be displayed, but it will show you all ongoing calls in the system.

        • In case of experimenting with the user interface, now it’s very easy to get back to default view. Just go to the UI Layout Settings menu and select one of two default layouts, or add your own.
        • The content of the custom console elements is now automatically scaled when you enlarge or reduce them. The custom console elements can be reduced to occupy the screen space more efficiently.
        • Custom pictures at the custom console.

Company logo can be put in constant visibility right on the custom console, as well as the emergency handling and call processing instructions, as the Image element or as the Wallpaper for the whole console.

        • New Multiselect element at the custom console.

The Multiselect element makes a broadcast call to the preconfigured set of subscribers and groups in one touch.

System Monitoring enhancement, Coverage Map that fits your needs and other improvements

      • RSSI ranges are completely customizable — thresholds, colors, number of ranges can be selected. Default settings were simplified, so the system engineers can quickly get better understanding of the coverage of the system.
      • SmartPTT now provides more control over the list of subscribers whose data will be used for the coverage map creation. Now you can select all subscribers at once, only certain subscribers, or the subscribers of the specific subscriber’s category.
      • The real-time system monitoring was simplified — 15 different types of transmissions were merged into 8 easier-to-understand groups.
      • More channels can be monitored simultaneously thanks to the optimized condensed view.
      • The Refresh button was added to the Diagnostics panel to read current repeater parameters quickly.
      • Support for the new types of hardware to be monitored via SNMP: SuperMicro servers, UPS APC5000, Huawei routers.

Performance optimization for the large systems

        • The system performance at the launch of the dispatcher console was optimized for the systems with more than 2000 subscribers on the records.
        • Databases performance was greatly increased to handle large amounts of data.

Note: The existing installations require one-time optimization of the databases to get benefits from this change. This optimization can take a few hours (depending of on the database size) and SmartPTT Radioserver will be unavailable during this time. Please schedule optimization process accordingly.

      • An ability to set the radioserver process priority in SmartPTT Radioserver Configurator. Raising the process priority allows OS to allocate automatically more processing power to the radioserver process in case of high system load.
      • Quick configuration and exchange of information about radio subscribers with convenient Import and Export tools. Now these tools support even more formats: CSV, Microsoft Excel and XML files.

Interface and behavior changes

      • Improved reliability of voice calls for complex IP networks. All clients now use the special algorithm that allows dispatchers, web consoles or mobile clients to make voice calls even behind NAT without port forwarding configured.
      • An access to the Web client and SmartPTT Mobile is now managed in SmartPTT Radioserver Configurator, instead of a separate app.
      • SmartPTT Mobile doesn’t require the installation and configuration of Microsoft IIS anymore.
      • Hangtime for the analog calls was added. If new transmission is made on analog channel during the hangtime after the end of the previous transmission, both transmissions will be considered as the parts of one ongoing conversation (logical call). This simplifies voice recording and event log management for the analog systems.
      • Option to select DMR Vocoder for control stations was added to fix bad voice quality in cross-patch between control stations and IP connection to repeaters.
      • New access policies for operators were added to allow them configuring Statuses, Rules and Alerts, GPS rules, Lone Worker rules.
      • Ability to initiate private calls for specific dispatchers can now be limited via the new setting in Profiles in SmartPTT Radioserver Configurator.

Note: The dispatchers still will be able to answer private calls initiated by other subscribers.

      • Capacity Plus Legacy system architecture was rebuilt from scratch to increase reliability and simplify future support.
      • Support for the Windows authentication. It is now possible to use the Windows authentication to login to SmartPTT dispatcher automatically. If the Windows username or one of the names of his groups matches the operator name in SmartPTT console, the dispatcher application will not ask for password, and will start automatically under that operator.
      • Easily to minimize or to maximize panels that were separated from the main window. So if you display a map on the second screen, it will take a second to maximize a map window and use the entire screen space.
      • The Positioning Systems configuration window was changed, and parameters were split into two separate tabs: Coordinates and Map.
      • Prefixes in the phone mask that are included in curly brackets {} are not truncated now.
      • Text message that is sent together with the telemetry information by the radio subscriber, is displayed in Call Window and Event Log.
      • SmartPTT Man Down GOB firmware allows you now to set the maximum number of alarms to be sent in case of emergency.

Deprecated features

      • The Listen calls of other dispatchers and the Listen calls of radio subscribers checkboxes were removed as redundant from the operator settings and phone system settings accordingly. From now phone calls and calls of other dispatchers follow the same access rules as those set for radio calls. The Private calls between subscribers checkbox is now responsible for all private calls, including other dispatchers speaking with subscribers, or private phone calls to or from the radio subscribers. Enabling group in the profile allows listening to phone calls to that group or other dispatchers making calls to that group.
      • The Geofences import was removed due to the low usage of the feature, more convenient alternative options are available now.
      • Support of the Radio Activity RA-xxx base stations was deprecated due to cancellation of this product by the manufacturer. If you’re interested in the integration of the Radio Activity systems and SmartPTT software, please contact us.
      • The reports in Web Client were deprecated for the version 8.8, but they will be returned in the later versions.

VERSION 8.7

Support for new MOTOTRBO SLR 5000 series repeaters, zone and route control in indoor tracking, and voice calls in Connect Plus

New and updated features

Indoor Tracking

MOTOTRBO SLR repeaters support

Connect Plus

System Monitoring

Cross-patches

Manually set subscriber location

Positioning rules

Support for mobile apps

Compatibility with MOTOTRBO R2.4a and Connect Plus R1.6

Interface and behavior changes

SmartPTT Dispatcher main menu reworked

Conference calls

Radioserver configurator. NAI systems

Multigroups

Telephone interconnect

Operator change behavior

Databases

Job Ticketing

Categories

Notifications about update subscription expiration

Other adjustments

Other

Deprecated features

Indoor Tracking

      • Support for the new hardware platform – Connect-RTLS from BluFi:
        • Indoor coordinates (active beacon number) are sent as text messages.
        • Periodical tracking is not possible, only upon subscriber’s moving from one beacon to another.
      • The breadcrumb trails can be shown and animated for subscribers moving inside the building.
      • Routes, geofences, rules and alerts are enhanced to support indoor positioning.
      • Beacons can be named in addition to their number to identify them easily.
      • Beacon can be deleted from the building from the Beacons menu. It is no longer possible to delete beacon by pressing DELETE key on the keyboard.

MOTOTRBO SLR repeaters support

      • Additional repeater properties and alarm types are added for MOTOTRBO SLR repeaters.
      • According to compatibility testing conducted on SmartPTT, the application is fully compatible with SLR repeaters.
      • New SLR repeaters are compatible with legacy IP Site Connect protocol.

Connect Plus

      • Support for voice calls via control stations in Connect Plus. Please note that for presence data, GPS and text messages, IP connection to XRC controller is still required.
      • Fast GPS support for Connect Plus 1.6.

System Monitoring

      • List of repeater’s alarms and parameters are shown in special block on the right side of Diagnostics tab.
      • The view of the repeaters list in the Diagnostics tab can be changed by rearranging columns, configuring the list of columns to be shown, grouping repeaters by any criteria.
      • RSSI has three levels (low, medium, high) shown in real-time monitoring graphs to accommodate future enhancements in hardware. The default RSSI level ranges are listed below and can be changed in a configuration file.
        • Low RSSI is less than -100 dBm
        • Medium RSSI is between -100 dBm and -80 dBm
        • High RSSI is more than -80 dBm
      • Alarm notifications are configured simultaneously for all devices in the network. It’s not required to add all the devices used in the network.

Cross-patches

      • A special panel was created to organize cross-patches on dispatcher’s side.
      • Only group calls can be patched.
      • A patch can be created between talkgroups in the same or different radio systems or between different radioservers.
      • A call made in one of the talkgroups of the cross patch, will be transferred to all other groups in this cross patch. If it’s impossible to make a call to one of the groups of this cross patch (e.g., the radio channel is busy, or the radioserver is disconnected, etc.), the call will be still made to other talkgroups. Radio subscribers of the busy talkgroup won’t hear this call.
      • For radios, patch calls look just like calls from the dispatcher.
      • Patch calls can be easily activated/deactivated or muted for the operator.
      • The state of the patch calls is automatically saved and restored upon the dispatch console restart.

Manually set subscriber location

      • Now it is possible to set the subscriber’s location manually using the Set location option. All you need to do is to click on the map, or enter the coordinates into the appropriate fields.

Positioning rules

      • The GPS Rules settings was renamed to Positioning Rules, and includes Indoor Tracking rules as well.
      • New rule type: Amount of subscribers within a control zone or on the route.

Support for mobile apps

SmartPTT 8.7 is fully compatibility with MOTOTRBO R2.4a and Connect Plus R1.6

SmartPTT Dispatcher Main Menu is reworked

      • The Settings and Help menus are transformed to icons and moved to the top right corner of the dispatch console window.
      • The Operators menu is removed. Changing of operators is possible via a separate icon in top right corner. The operators settings are moved to Settings menu.
      • The Lock UI layout option is moved to UI Layout Settings.
      • The View menu renamed to Tools menu to reflect the content. Now, it’s the left-most item.
      • The option to check for updates is moved from Service menu to the Help menu.

Conference calls

      • New conference window, where the dispatcher can add participants to the conference call directly from list.
      • The Mute microphone option, which mutes the dispatcher for the ongoing conference call.

Radioserver configurator. NAI systems.

      • Type of the NAI systems (IP Site Connect, Capacity Plus or Linked Capacity Plus) is selected at the system creation.
      • For the NAI – Linked Capacity Plus system, there is a dedicated tab with the list of sites, where the site priorities and max number of phone calls for each site could be changed (SmartPTT PLUS only).

MultiGroups

      • MultiGroup settings is moved to the Bridging tab.
      • MultiGroup calls can be limited to selected channels in a special tab.

Telephone interconnect

      • The Telephone interconnect settings in the dispatch console are split into two items: Telephone interconnect settings and Telephone subscribers.
      • The last called numbers will be shown on top of the Telephone Subscribers panel..
      • Each telephone subscriber can now has its own ring tone for incoming calls.
      • The maximum number of simultaneous phone calls can now be limited per network, as well as per site in LCP networks (SmartPTT PLUS only).
      • The list of codecs to be used by the radioserver and the client application was implemented, with the ability to change priorities and enable or disable them.

Changing operators

      • The dispatch console is completely restarted upon changing the operator.
      • All outgoing calls from the operator will be terminated upon changing the operator.

Databases

      • All databases from the selected database server are now listed in the Database window.
      • In the dispatch console the database backup restore is done to the currently selected database, overwriting it.

Job Ticketing

      • Validity period can be set for a Job ticket. SmartPTT will try to deliver the job ticket within this period. If Validity period expires and the job ticket isn’t delivered, it will be marked as Outdated.
      • The Hide complete Job Tickets after [ ] seconds filter is replaced by the Show complete Job Tickets option.

Categories

      • Subscribers and groups can be assigned to categories in the Properties of category window.

Notifications about update subscription expiration

      • The notification window and the warning sign will now appear in the status line and the license information window in the dispatch console and the SmartPTT Radioserver Configurator sixty days before the update subscription expiration date.
      • These notifications can be switched off by the user and they won’t be shown anymore.

Other adjustments

      • A system warning will be shown is shown if two repeaters in the network share the same ID.
      • The option to pick a custom ring tone for incoming calls and messages per dispatcher.
      • Reports. The radioserver can be selected as the data source for most reports.
      • Rules in Radioserver Configurator. The ability to select multiple subscribers as receivers of message when the rule is triggered.
      • The Subscribers panel. The number of online and offline subscribers is shown.
      • Event log. The Source column and a field in the information panel were added to display the originator of the event.
      • The Find on Map. If the Find on Map option was called, but no map is open, the map selection window will be opened.
      • Dispatcherers’ intercommunication. It is now possible to accept incoming call from unregistered dispatcher. The IP address will be shown instead of the dispatcher’s name.
      • It is possible to adjust the position of channels and groups in the Radio Fleet panel using the profile settings and Talkgroup settings in Radioserver Configurator.
      • The Search functionality was added to automatically search for available radioservers in the Radioservers settings on the dispatcher console.
      • The Allowed Radio ID’s setting is separated from the channels tree in the Profiles settings in Radioserver Configurator.
      • The Export Radio Subscribers and the Import Radio Subscribers options allow exporting and importing all subscribers’ settings, including the location request periods.
      • Please note that initial start of the dispatch console after update may take up to 20 minutes, due to the changes in database structure and required updates in the existing database. Please wait and don’t interrupt this process.

Deprecated features

      • Separate menu option for saving/restoring the database in the client was removed. Now the database can be backed up and restored only in Save/Restore Dispatcher Settings.
      • The Categories button was removed from the subscriber’s Properties window. Subscribers and talkgroups can be assigned to categories only in the Category Properties window.
      • The System usage report doesn’t contain the list of events anymore. This information is available in the Monitoring report.
      • Form now on, maximum 5000 events can be shown at once in the Event log.
      • The Dispatchers window from Settings. The Listen to other dispatchers calls checkbox was removed. Calls to other dispatchers are now controlled with the help of profiles, just like private and group calls.
      • The Dispatchers window from Settings. The Current dispatcher option was removed. From now on the current dispatcher will be listed among other dispatchers.
      • Custom consoles. Channel selector. Call are no longer initiated automatically upon switching channels.
      • Web consoles and mobile clients no longer require separate Radio ID, CAI and IP address –  these settings are inherited from selected profiles (like dispatchers).

VERSION 8.6

Better UI ergonomics, new monitoring possibilities for MOTOTRBO trunking systems, bridging with 4-wire (E&M) interface

What’s new in version 8.6:

Enhanced System Monitoring services

New in Dispatcher Interface

Indoor Tracking

Phone Calls Support in Linked Capacity Plus and Capacity Plus systems through Control Stations

Bridging between MOTOTRBO and 4-wire (E&M) systems

Other Updates and Enhancements

Enhanced System Monitoring services

      • System administrator can now follow all network performance data on one screen without switching between tabs. The tabs can be organized as separate windows or grouped back in one. Build SmartPTT interface according to your needs!
      • Analytics report can now be generated for the whole system, specific site or an individual repeater;
      • New type of report is available – system usage report. It shows an analytics about channel loading on each site and in the whole system, as well as information about any downtime. So now administrators could monitor usage of the available resources in the system to allocate additional channels on the sites when needed to provide uninterrupted communications for subscribers;
      • MOTOTRBO network management for complex systems has been made easier with radioserver configurator gathering and saving current network topology to simplify alarms and disconnections monitoring.

New in Dispatcher Interface

      • Subscriber panel that used to be on the left side of the dispatcher window is now divided into three tabs:
        • Subscriber list
        • Sound spectrum
        • Call log

Each tab can be freely moved or hided, so dispatcher interface could be configured according to your needs.

      • Online and offline subscribers are shown in one list instead of two separate lists, with filtering and quick search options added

Indoor Tracking

SmartPTT supports indoor tracking starting from v8.3, and now we greatly improved the convenience of indoor tracking for buildings with multiple floors or other complicated configuration through the multiple tabs support.

Phone Calls Support in Linked Capacity Plus and Capacity Plus systems through Control Stations

For hybrid systems, where data calls are made through NAI Data IP interface and voice calls are made through control stations, SmartPTT supports also phone interconnect. Phone calls are made through control stations and could be initiated by dialing number on radio keypad, with a text message or by dispatcher request.

Bridging between MOTOTRBO and 4-wire (E&M) systems

Radioserver now can connect to 4-wire (or E&M) systems via IP connection to Cisco routers with E&M interface board installed:

      • Dispatchers can monitor and make calls to such systems from dispatcher console;
      • SmartPTT can bridge calls between MOTOTRBO radio system and 4-wire systems to provide seamless communications between them;
      • It simplifies the migration process from analog system to digital and provides bridging possibilities for many other type of systems.

Other Updates and Enhancements

      • Subscribers’ presence in the system for radios without ARS support can be determined based on any activity from the radio as well as based on automatic Radio Check commands;
      • New rule available on radioserver side – subscribers can be notified upon dispatcher connection and disconnection from the system, so they always be aware what services are currently available for them;
      • Optional time interval can be set to periodically check and automatically update telemetry status on subscriber radios to simplify dispatcher routines and promptly monitor any changes in status of telemetry contacts.

VERSION 8.5

SmartPTT 8.5: New possibilities in hybrid NAI systems, emergency management, improved sound quality, and more

What’s new in version 8.5:

Private voice calls and radio control via control stations in Linked Capacity Plus systems

Enhanced Emergency alarms display in dispatcher interface

Noise suppression and sound check

New in custom consoles designer

TIPRO dispatcher terminals

GPS tracking over CSBK

Geozones for speeding rules

G.729 codec support for telephone interconnect

New in Web Client

New in Monitoring

Other enhancements and added functionality

Private voice calls and radio control via control stations in Linked Capacity Plus systems

We have added more functionality for hybrid systems, unifying control stations for voice calls and IP connection to repeaters for data operations. In addition to group calls we support private voice calls, call alert, remote monitoring, radio check, radio inhibit/uninhibit features. Hybrid systems allow cost-efficient dispatch solution for small Linked Capacity Plus and Capacity Plus systems.

Enhanced Emergency alarms display in dispatcher interface

      • Emergency alarms are displayed by a specific icon on “Group” element of custom console.
      • Man Down alarms are displayed on “Subscriber” element.
      • Emergency alarm is also shown on the icon of a subscriber who originated the emergency.
      • Emergency alarm display is now fully synchronized throughout dispatcher user interface, providing the same information in custom console elements, emergency situation panel and subscriber tree.
      • Radioserver records the information about emergencies (date/time, group, originator).

Noise suppression and sound check

We introduced an opportunity to check quality by using a noise suppression option in the Dispatcher Console. The level of noise suppression may be set from 0 to 18 dB, thus providing more clear sound for subscribers in systems with IP connection to repeaters. In addition to this, there is an option to test audio equipment, such as a microphone, speakers, headset, and headphones. A dispatcher can record a sound with his microphone and then play it back.

New in custom consoles designer

      • Enhanced Editor:
        • Elements are placed on a grid.
        • History of changes for Undo/Redo functionality.
        • Elements can be moved with keyboard arrow keys.
        • Zoom feature.
        • Elements are created by dragging entries from a tree.
        • Element color customization.
        • Showing information about selected elements.
        • Group selecting and editing elements.
      •  “Voice notification” element for consoles. Allows voice notification to be started from console.
      • Context menu added to elements “Subscriber”, “Group” and “Channel” with same functionality as in subscribers list in the left panel.

TIPRO dispatcher terminals

We have implemented support for a minimal configuration of TIPRO dispatcher terminals that consists of a PTT-handset, a keypad, and a microphone, without the original TIPRO touch screen panel. This means that such terminal can be used with any other PC, that is more convenient or available for a dispatcher.

GPS tracking over CSBK

GPS tracking over CSBK minimizes location query interval down to 7.5 seconds and increases the amount of subscribers with continuously requested GPS location data per channel. This way, the dispatcher gets more accurate information about the route of a subscriber.

This mode has following restrictions:

      • Works with NAI Data only.
      • Must be supported by all radios.
      • Subscriber speed and direction will not be sent if Enhanced GPS is not utilized.

Geozones for speeding rules

Specific geozone can be set for speeding rule, so now a dispatcher can set different speed limits for different zones and get more flexible control over monitoring of subscribers’ speed.

G.729 codec support for telephone interconnect

G.729 codec is used in VoIP telephony to reduce the required bandwidth between SmartPTT radioserver and PBX. This may be important for companies that have a SmartPTT system serving a remote facility and a PBX placed in the headquarters with narrow IP channels between them.

New in Web Client

      • Reports. Indoor tracking, radio activity, subscriber location, monitoring and analytics reports can be retrieved from Web Client interface without the need to install SmartPTT Dispatch Console application.
      • Profiles support. Each Web Client account can have a profile assigned that defines resources and subscribers available to a dispatcher. This feature is indispensable when a radio network is used by several companies. 

New in Monitoring

      • Subscriber location report now contains RSSI data.
      • In case of a repeater failure text messages can be automatically sent to subscribers. Each repeater can have a list of subscribers assigned who will receive information about failures.
      • Monitoring view now provides data about repeater uptime.

Other enhancements and added functionality

      • A dispatcher can leave a description in a special field to any entry in the event log.
      • Subscriber activity report gives activity details to minutes.
      • DTMF calling is now supported from dispatcher interface during phone call.
      • Phone subscribers sound level can be adjusted.
      • Phone All Call confirmation option.
      • OpenStreetMaps can be received from any available source, including local network server.
      • Ogg Vorbis format can now be used to record calls.
      • Added the option to control maximum amount of automatically opened call windows on screen.
      • Subscriber activity report and subscriber locations report can now be built from radioserver database.
      • Simplified Chinese localization for Dispatcher interface.

VERSION 8.4

SmartPTT 8.4: Enhanced Select 5, Improved Security for Subscribers

What’s new in version 8.4:

Support of PTT-microphones by Imtradex and other brands

Select 5 support expansion

Combined mode for Linked Capacity Plus and Capacity Plus

Subscriber Security enhancements – Lone worker, Man Down, Emergency Signal

Other enhancements and added functionality

Support of PTT-microphones by Imtradex and other brands

New version of SmartPTT supports Imtradex microphones with embedded PTT button. PTT Microphones of other brands, as well as other COM and USB devices, are also supported. PTT buttons of those devices can be programmed as hot keys.

Select 5 support expansion

All call and emergency call are now supported in Select 5 signaling mode, maximizing the functionality usage. While in progress of All Call, dispatcher console will show the ID of a calling subscriber.

Combined mode for Linked Capacity Plus and Capacity Plus

SmartPTT architecture was enhanced to work in MOTOTRBO Linked Capacity Plus, Capacity Plus, IP Site Connect topologies through IP-link via NAI Data, without NAI Voice. Combined mode allows data transfer via NAI Data, while voice is transmitted via control stations. This solution is applicable to networks with limited NAI Voice support.

Subscriber Security enhancements – Lone worker, Man Down, Emergency Signal

Now it is possible to play specific sound on dispatcher console when alarm takes place. It is also possible to play specific sound to subscriber, when Lone Worker alarm is in progress. Map will be automatically centered on the originator of alarm. Only subscribers from specified category will be shown on the map, other map labels will be hidden. Dispatcher can generate a report of events happened in Lone Worker mode. Man Down mode can be automatically enabled or disabled based on system events, e.g. when Subscriber enters dangerous zone.

Other enhancements and added functionality

All call and emergency call are now supported in Select 5 signaling mode, maximizing the functionality usage. While in progress of All Call, dispatcher console will show the ID of a calling subscriber.

      • New Custom Consoles elements were added: “Telemetry” and “Telemetry-status”. These elements allow sending telemetry commands and receiving the status of telemetry pins correspondingly. “Call log” element in Custom consoles has changed significantly.
      • Extension dialing of radio subscriber ID for PBX users. Radioserver can perform as Automated secretary, allowing PBX phone user to dial specific subscriber’s ID or group’s ID after calling to radioserver.
      • Tiled Raster maps support. Map system splits raster map into smaller “tiles” and stores them all in the database. This functionality eliminates the restriction for size of offline raster map. This feature is useful for clients with big coverage.
      • Enhancements in Monitoring function interface. Now it is possible to monitor different networks simultaneously. Networks to be monitored are selected from the list. Additional option to show connected radioservers in horizontal list instead of vertical can suit multi-screen environment.
      • Dispatcher profile now contains an option to set a pool of subscribers to be controlled by a specific dispatcher.
      • Sound notifications for system messages. For example, when connection with radioserver is lost, a sound can be played on the dispatcher console to attract attention of the dispatcher.
      • RAS mode is now supported (RAS – Restricted access to system
      • Web client operator can now set names for subscribers to be shown on online list and map.
      • Extended Simulcast support. Added ability to work with Radio Activity repeaters in analog mode. Radioserver can connect to multiple audio gateways in the same subnet. Added possibility to bridge analog radio subscribers with digital radio subscribers. Call Alert functionality is supported.

VERSION 8.3

SmartPTT version 8.3 includes new features, bug fixes and user interface changes.

What’s new in version 8.3:

Indoor Tracking

iPhone Application

Select 5 Support

Support of Monitoring and Network Switching for NAI

Start and Stop of Voice Notifications by the Radioserver Rules

Monitoring Settings Interface Improvement (Network Configuration)

Data Base Automatic Backup from Dispatch Console

New Permissions for Dispatch Console Operator

Support of the New Firmware of RadioActivity

Settings for the Measurement Units, Date and Time Formats  

Group Emergency Notification

Advanced Call State Indication on the Subscribers Panel (Call Initiation, Hang Time etc.)

Improvements in User Interface for SmartPTT Web Application

Changes in Licensing Policy

«Late Entry» for Dispatch Console 

Advanced audio output settings

Import /Export settings of dispatcher

Lone Worker mode in event rules and GPS rules

Event log and monitoring database backup

New elements in Custom Consoles

Checking connection with the repeater

Сhanges in report export

Display subscribers belonging to one category on the map

Indoor Tracking

Indoor Tracking tool has been added to the Dispatch console. This feature allows importing 2D and 3D floor plans in DWG format and displays the location of the subscribers on the plan according to data from the beacons.

iPhone Application

The mobile application allows expansion of subscriber fleet controlled by SmartPTT dispatch console on iPhone. Release 8.3 supports the following iPhone features:

      • Subscriber registration
      • GPS tracking of the subscriber
      • Text messages 

Select 5 Support

Version 8.3 supports a number of dispatch features to control Select 5 analog radios:

      • Private and group calls
      • Radio check
      • Radio blocking

The fleet of Select 5 radios is controlled by MOTOTRBO control stations connected to radioservers.    

Support of Monitoring and Network Switching for NAI

NAI network configuration supports monitoring and calls switching features.

Start and Stop of Voice Notifications by the Radioserver Rules

The features of voice notifications are extended. In addition to notification start from the dispatch console, new actions in radioserver rules are available to start or stop voice notification for any event in the system, specifically upon a text command sent from a radio.

Monitoring Settings Interface Improvement (Network Configuration)

Network configuration page interface in SmartPTT radioserver configurator application is updated. Parameters for alarms and notification receivers are set simultaneously for all repeaters and other network devices allowing for significant speedup of the setup process.

Data Base Automatic Backup from Dispatch Console

In addition to manual database backup of dispatch application, there is an option of automatic backup. Flexible configuration allows different requirements to the dates and periods of database backup.

New Permissions for Dispatch Console Operator 

The settings for the operator permissions are expanded with restriction of access to the track display and animation, coverage and route maps.

Support of the New Firmware of RadioActivity

The network control interface based on RadioActivity is enhanced with new features introduced in the latest version of firmware for the base radios.

Settings for the Measurement Units, Date and Time Formats 

SmartPTT dispatch console supports the selection between metric and U.S. system of distance units of measurement, as well as various formats for display, date and time depending on the interface language. 

Group Emergency Notification

Indication of the emergency alarm from the radio is changed – the groups, rather than slots are highlighted in red. The change only affects systems based on the direct connection to repeaters, and not the systems running on the base stations.

Advanced Call State Indication on the Subscribers Panel (Call Initiation, Hang Time etc.)

The Subscribers Panel displays not only the main call state: green – incoming call, yellow – outgoing call, but the intermediate state as well: blue – hang time, light yellow – call initiation. 

Improvements in User Interface for SmartPTT Web Application

User interface for SmartPTT web application is improved, a number of bugs in the features to control network subscribers are fixed.

Changes in Licensing Policy

The number of SmartPTT web console connections is now limited by the value defined in the license key.

«Late Entry» for Dispatch Console

Version 8.3 supports “Late Entry” for the dispatch console supporting voice calls or emergency alarms initiated before the launch of the console and still running on.

Advanced audio output settings

It is now possible to select output audio channels for any slot, group, subscriber or dispatcher. The feature is implemented in a new tab “Audio Output Devices” in the sound settings configurator in the Dispatch console.

Import/Export settings of dispatcher

Ability to save and restore dispatcher settings has been added.

Lone Worker mode in event rules and GPS rules

Now it is possible to include Lone Worker mode setting in “Rules and Alerts” and “GPS rules”.

Event log and monitoring database backup

Now it is possible to set up automatic backups for event log and monitoring databases.

New elements in Custom Consoles

New elements are now available in Custom Consoles: “Call Log”, “Notification Panel”, and “Broadcast Call”.

Checking connection with the repeater

Ability to test connection between repeater and working radioserver has been added.

Changes in report export

MS Excel is no longer required for creation and display of the reports like “Radio Activity Report”, “Online Subscribers” and others.

Display subscribers belonging to one category on the map

Ability to display or hide subscribers from one category on the map in one click. Upon display operation, subscriber radios belonging to the category are automatically requested for actual location.

VERSION 8.2

SmartPTT version 8.2 includes new features and bug fixes found in the previous version.

What’s new in version 8.2:

API to SmartPTT Radioserver for third-party developers

Address information for GPS locations

Hot Keys

Man Down and Heartbeats based on Tallysman Sprite™ TW251

Radio Blocking options

Voice Notifications (Blast Alarm)

User Interface Layout Lock

Group Telemetry

Web Client interface improvements

Multiple MNAI interfaces for data operations over Capacity Plus and Linked Capacity Plus from single Radioserver

Local groups support for Linked Capacity Plus sites

Dispatch console registration on SIP Servers

API to SmartPTT Radioserver for third-party developers

SmartPTT 8.2 introduces Application Programming Interface to the Radioserver for third-party developers allowing the integration of MOTOTRBO systems controlled by SmartPTT into customer corporate applications through the managed .NET interface.

Address information for GPS locations

Address information of subscriber location now can be fetched from Google Maps or OpenStreetMap services. Address information can be displayed right on the map for the given subscriber or included in the Subscriber Location report.

Hot Keys

SmartPTT Dispatcher introduces the ability to assign hot keys on regular PC keyboard to make the voice calls for specific radio subscriber, talk group, dispatcher or telephone subscriber. It is also possible to respond to the last incoming voice call or repeat the last outgoing voice call by means of hot key combination.

Man Down and Heartbeats based on Tallysman Sprite™ TW251

SmartPTT now supports Man Down functionality based on GOB and Tallysman Sprite™ TW251. In addition to Man Down, SmartPTT Lone Worker functionality is extended with Tallysman Heartbeats feature provnameing precise information about subscriber presence in the radio network. The option is compatible with MOTOTRBO DGM/DGP 41xx/61xx Series radios.

Radio Blocking options

SmartPTT Radioserver Configurator provides a new option to select how to block subscriber radios from using the system. There are two options available:

      • Disable Radio. Radioserver sends Radio Disable command to block the radio. Available for all kinds of channels.
      • Deny Channel. Radioserver sends the command (Radio Inhibit) to deny the subscriber radio to work on the given channel. Applicable only to IP Site Connect (direct IP connection) or MNAI-based configurations.

Voice Notifications (Blast Alarm)

Voice Notifications functionality allows for recurrent voice announcements over selected channels. Voice message is played back from the selected sound file at a given time interval and repeat countdown. Voice notifications are applicable in case of such critical operations as blast works in a mine or emergency evacuation at a manufacturing enterprise.

User Interface Layout Lock

Lock Interface Layout function is available only for Administrator account and allows to block any console layout changes for general operators. It allows Administrator to customize specific console and prevent ordinary users from undesirable changes of the user interface.

Group Telemetry

Incoming and outgoing telemetry actions are now available for talk groups in addition to particular radios.

Web Client interface improvements

Better usability and design enhancements in SmartPTT Web Client interface.

Multiple MNAI interfaces for data operations over Capacity Plus and Linked Capacity Plus from single Radioserver

SmartPTT 8.2 supports multiple MNAI interfaces for voice and data operations over Capacity Plus or Linked Capacity Plus at a single Radioserver. Please note, that due to MNIS service limitations it requires separate PC per each LCP or CP system; however all of them can be controlled from a single SmartPTT Radioserver installation.

Local groups support for Linked Capacity Plus sites

In addition to Global Talk Groups, SmartPTT now supports voice calls on Local Talk Groups in Linked Capacity Plus.

Dispatch console registration on SIP Servers

SmartPTT Dispatcher Console can now register on SIP servers as SIP client. Multiple simultaneous connections to different servers are supported. It provnamees additional level of flexibility for call centers and unifies the different means of communications available for operators.

VERSION 8.1.0

SmartPTT version 8.1.0 includes new features, bug fixes found in the previous version, changes in the user interface design of the dispatch console.

What’s new in version 8.1.0:

MOTOTRBO Network Application Interface support for data operations

Cross-Radioservers Brnameging

Job Ticketing

Built-in 60-day demo license

Channel selector

Online Subscribers report

Mute for talk groups

System Information window

Additional settings for messages in the “Rules and Alerts”

New GPS Rule type – Speeding

MOTOTRBO Network Application Interface support for data operations

MNAI provnamees direct IP connection (without control stations) for following configurations:

      • IP Site Connect
      • Capacity Plus
      • Linked Capacity Plus

Following types of data are supported:

      • GPS data
      • Text messages
      • ARS data
      • Telemetry data

Cross-Radioservers Brnameging

Cross-Radioservers Brnameging gives the ability to connect remote Radioservers into a trunk channel. This feature allows seamless integration of distributed radio networks into single communication environment.

Capabilities of control over remote Radioservers

For dispatchers:

      • monitor radio subscribers at all interconnected Radioservers
      • private calls to all radio subscribers
      • group and all calls in scope of all Radioservers
      • private and group text message exchange

For Radio Subscribers:

      • private calls to radio subscribers located at any Radioserver
      • group and all calls automatically brnameged through all communication environment

Cross-Radioserver brnameging can be configured to:

      • limit access to particular subscriber groups
      • decrease channel load by using dynamic brnameging for private and group calls

Version 8.1 provnamees brnameging to Cross-Radioserver channel only for IP Site Connect configuration. Support for other configurations will be implemented in the version 8.2.

Job Ticketing

The new series of Motorola radios, MOTOTRBO 2-nd Generation or MOTOTRBO 2.0, have a new feature – job ticketing. To support this feature SmartPTT developed a new Job Ticket panel.

In scope of this functionality the operator can:

      • create new job tickets
      • assign job tickets to radio subscribers and subscriber groups
      • monitor status change of a job ticket
      • filter job ticket list using special criteria
      • set up color for statuses and sound alarm for status change

Built-in 60-day demo license (for both SmartPTT Radioserver and Dispatcher)

SmartPTT v8.1.0 setup package includes a built-in demo license for a 60-day trial period. All of the functionality is available, with only limit of 60 days and the number of allowed entities (radio subscribers, repeaters, etc.).

Channel selector

New control is added to custom consoles to switch channels on the control stations connected to the radioserver.

Online Subscribers report

Online subscribers report allows exporting the list of subscribers being online at the moment.

Mute for talk groups

Mute capability was added to the sound panel and talk group context menu.

System Information window

System information window represents valuable information about:

      • the number and types of events processed by Dispatcher console or Radioserver
      • space allocated to the event log databases
      • the size of the folder with audio recordings

Additional settings for messages in the “Rules and Alerts”

Additional settings for the messages in the Rules and Alerts functionality allow including event details into the message text. Following data can be included:

      • the name of the initiator of the event
      • the name of the initiator of the event
      • date/time of the event
      • coordinates of the subscriber when the event took place
      • event type

New GPS Rule type – Speeding

New rule (“Speeding”) is added to GPS rule functionality which allows implementing speed control for the subscribers.

VERSION 7.4.0

SmartPTT version 7.4.0 includes new features, changes in the existing functionality together with the new design solutions and bug fixes

New features in version 7.4.0

Conference Calls

Monitoring

One Channel for More Than One Dispatcher

Telephone Interconnect

Deferred Calls

Receiving Files Over the Air

OpenStreetMap

System Notifications

Export/Import Radio Subscribers

Updated System of Rules and Alerts, Event Processing System

Updated Custom Console, Subscribers Tree and Panel

Updated Design in the SmartPTT Dispatcher Console

Export/Import Radio Server Configuration Settings and Database

Web Client

TIPRO Support

Conference Calls

Now it is possible to make conference calls with various subscriber types: telephone subscribers, dispatchers, radio subscribers and groups

Monitoring

      • Ability to view repeater and other devices condition by using external SNMP client.
      • SMS and Email alarm notification sending.
      • Display of UPS and routers in topology.
      • New object (Location) was added. Now the users can group repeaters and other devices by placing them under one or different locations in topology.

One Channel for More Than One Dispatcher

One channel is now available for more than one dispatcher at one and the same time. The solution is based on allocating unique name’s to dispatchers.

Telephone Interconnect

      • Ability to decline group calls for radio subscribers.
      • SIP trunk authentication.
      • Extended dialing solutions for incoming telephone calls.
      • Ability to set radio subscriber name which shows up on a telephone screen when calling.

Deferred Calls

Now it is possible to send text and audio messages to radio subscribers even if they are offline or out of network coverage. If there is a deferred message to be sent and the radio subscriber is unavailable, the deferred message is put on queue and waits until the radio subscriber becomes available. The functionality is backed up with the ability to monitor the status of all the created deferred messages.

Receiving Files Over the Air

The system allows receiving files over the air with the help of repeater and SmartPTT File Transfer 2.0.

OpenStreetMap

Online and offline OpenStreetMap support

System Notifications

No more nagging popup error messages! From now on, error messages will be registered in a special system notification panel.

Export/Import Radio Subscribers

Now it is possible to copy the list of radio subscribers from one SmartPTT Dispatcher Console into another in almost one click by using the new feature of exporting and/or importing radio subscribers.

Updated System of Rules and Alerts, Event Processing System

      • Now radio subscribers can change their names by simply sending a TMS.
      • Each radio subscriber can have its own lone worker profile now.
      • Email and SMS sending on activating the specified rules in Rules and Alerts, GPS Rules and Lone Worker Rules.

Updated Custom Console, Subscribers Tree and Panel

      • The PTT button on the custom console panel can now be pressed with the real push-to-talk button or keyboard.
      • Manual selection of subscribers for the Subscribers Panel to keep them close at hand.
      • Display of offline subscribers on the Subscribers Panel.
      • Display of unanswered calls from radio subscribers on the Subscribers Panel and custom consoles.

Updated Design in the SmartPTT Dispatcher Console

Instead of the big PTT button at the top of the Dispatcher Console window, each subscriber will now have an elegant PTT button, which will allow making calls to subscribers right from the subscribers tree. Each ongoing call is now provnameed with a separate status line from where the dispatcher can either call to a subscriber or stop the call.

Export/Import Radio Server Configuration Settings and Database

This feature allows exporting or importing configuration settings and database from one server to another, which makes the process of setting up new radio server(s) much easier and quicker.

Web Client

Web based SmartPTT Dispatcher Console is now up and running! Although it is only a beta version, it can already provnamee ARS, GPS and TMS services.

TIPRO Support

Now SmartPTT supports third-party equipment – TIPRO console.

Other Changes

Added legend for RSSI coverage map.
Added the ability to set special permissions to incoming/outgoing telephone calls for radio subscriber groups.
Added the ability to set the list of ignored radio subscribers.
Added options “Private Call Confirmation” and “Group Call Confirmation”.
Added new events to be registered in the Dispatcher and Radioserver event log: block and unblock radio subscriber.
Added the ability to “Reset Saved Call Window Positioning”.

VERSION 7.3.0

SmartPTT version 7.3.0 includes changes in system functionality and design, as well as known bug fixes.

New features in version 7.3.0

Monitoring

Remote repeater administration in IP Site Connect and Capacity Plus systems (channel change, power level settings, turning off and on).

Coverage map reproduction based on RSSI level of the received signals from GPS-enabled MOTOTRBO radios.

Routers and UPS monitoring via SNMP.

Hardware failures logging.

Subscriber “black list”

Automatic blocking of unauthorized radios in the MOTOTRBO network.

Multigroups

Dynamic routing of group calls between sites based on subscriber registration information.

Radio Activity

Radio Activity simulcast equipment support.

Backup radioservers

Redundant server support. In case of main server failure backup server takes over the network control.

Multitouch

Support for all types of multi-touch screens.

GPS 

Settings of update interval for subscriber groups location on radioserver.

Custom consoles

Element activation options (one- or two-touch).

Custom colours for buttons.

Profiles

Enabling/disabling of private calls monitoring for specific dispatchers.

Automatic updates

Automatic update of dispatch consoles upon connection to a radioserver with a higher version of the software installed.

VERSION 7.1.0

SmartPTT 7.1.0 implements new functionality, visual design enhancements and fixes of known issues.

New Features

Telephone Interconnect for Capacity Plus

E-mail Gateway

Multi-touch

Lone Worker

Rules in Radioserver Configurator

Routes

Telephone Interconnect for Capacity Plus

Starting with this version, there is a possibility for Capacity Plus network subscribers to make calls to PBX phones.

E-mail Gateway

Service of text messages delivery between radio subscribers and dispatch consoles is expanded with e-mail gateway function. E-mail Gateway allows users to duplicate messages sent within the radio network to the email addresses specified in the Radioserver Configurator. Backward delivery – from emails to a subscriber or to a subscriber group is also implemented in new version.

Multi-touch

New version includes Multi-touch function support for dispatcher consoles equipped with touchscreens. The use of these panels can improve the user interface and simplify the procedures of entering commands by dispatcher.

Thus, for instance, making a call to a subscriber or a dispatcher, as well as establishing connection between PBX and radio network subscribers is now possible just by a single tapping with two fingers in the touchpad areas, corresponding to the objects of control.

Lone Worker

Functionality of supervisory control over subscribers in the Lone Worker mode is consnameerably expanded. Henceforth, the dispatcher console operator has the opportunity not only to register the Lone Worker rules violation, but also send him a text message or sound notifications upon the occurrence of the event.

For the convenience of monitoring subscribers in Lone Worker mode, new pane – “Lone Workers” was added to SmartPTT Dispatcher software. This pane allows user to view Lone Workers, marked with color code corresponding to the degree of deviation the Subscriber’s behavior from the specified criteria.

Rules in Radioserver Configurator

The opportunity to set rules (on a wnamee range of criteria) and perform actions (playback sounds, send a message) upon the occurrence of events specified by the rules was added in the SmartPTT Radioserver software. This functionality is available in a new tab of Radioserver Configurator – Rules. Previously this opportunity was available only for the dispatch console operators.

Routes

The new tool of SmartPTT Enterprise that significantly extends functionality of the dispatch system, especially for  monitoring and controlling networks of highly mobile subscribers moving along the predefined route (for example, employees of transportation companies), is Route. Its meaning radically differs from the pre-existing concept of a Route as the trajectory of subscriber’s movement that, from now on, is called Track.

The Route, starting with the version 7.1.0 is a polyline connecting key points of the network coverage area. Subscriber location near the key points is nameentified by the specified radius of the route and can be summarized in the Subscriber Locations report.

VERSION 7.0.9

SmartPTT 7.0.9 implements new functionality, visual design enhancements and fixes of known issues.

New Features

Direct IP Connection to Capacity Plus

Routing

Subscribers Panel

Telephone Interconnect

Dispatcher Console Enhancements

“Subscriber Locations” Report

Operator Settings

Custom Consoles

Monitoring

Direct IP Connection to Capacity Plus

SmartPTT Enterprise implements direct IP connection to Capacity Plus to receive voice and data streams. Control Station pool is needed to transmit outgoing commands and voice calls.

Routing

New features:

      • Dynamic indivnameual voice calls routing between IP Site Connect networks
      • Multilevel routing between Radioservers

Subscribers Panel

Subscribers Panel automatically generates list of large control buttons for radio subscribers. The panel provnamees convenient interface to perform voice calls and subscriber property modification.

Telephone Interconnect 

 

New features:

      • Listening voice call between radio and phone subscribers at the dispatcher console.
      • “VOX Sensitivity“ option at the dispatcher console

Dispatcher Console Enhancements

      • Voice calls from dispatcher console to radio subscriber are forwarded  to other dispatchers connected to the Radioserver (menu “Settings / Dispatchers”)

“Subscriber Locations” Report

“Subscriber Locations” report is designed to show detailed report data about subscriber GPS locations.  The report can be exported into formats: PDF\HTML\MHT\RTF\XLS\XLSX\CSV\TXT\Image\XPS.

Operators

New permission types are added for operators (see operator property window).

Custom Consoles  

Custom Consoles are implemented as visual panels, designed at the dispatcher console to manage specific subscribers, groups or control stations.  Embedded console designer allows to create panels containing visual buttons of variable size and placement assigned to corresponding subscribers or groups. Using visual control buttons the dispatcher can do voice calls, have quick access to subscriber properties or call window.

Monitoring

Monitoring functionality was added to Radioserver Configurator application. Monitoring allows to track all the events processed by the Radioserver (ARS, text messages, voice calls, telemetry, etc.).

VERSION 7.0.8

SmartPTT 7.0.8 implements new functionality, visual design enhancements and fixes of known issues.

New Features

Routing

Control Zone Panel

Subscriber Location Panel

Points of Interest

Sound Panel

Telephone Interconnect

Map

IP Site Connect

Routing

SmartPTT routing service for MotoTRBO IP Site Connect allows joining multiple IPSC systems into single radio network. The routing service is implemented in scope of SmartPTT Enterprise Radioserver and provnamees intelligent means of patching for voice and data streams between IP Site Connect systems.

Advantages of SmartPTT Routing Service:

      • Direct connection to the MotoTRBO repeaters via IP
      • Short voice delay for routed calls (from 60ms)
      • Voice quality is not harmed by the routing service (no double voice encode)
      • Selective voice and data routing
      • Convenient tool to manage profiles for predefined routing configuration.

Note: Routing service is only available in SmartPTT Enterprise.

Control Zone Panel

Control Zone Panel is used to create, modify and display control zones over the map.

Subscriber Location Panel

Subscriber Location Panel shows the subscribers insnamee of selected area on the map.

Points of Interest

Points of Interest nameentify the locations of special interest, which are shown on the map and can be quickly found form the dispatcher console. Point of Interest consists of the point name, location coordinates and point picture.

Sound Panel

Selected group/subscriber sound volume boost control.

Telephone Interconnect

Added telephone interconnection for control stations working on analog channel.

Map

Added MapInfo support

IP Site Connect

Added “Authorization Key” support

VERSION 7.0.7

SmartPTT 7.0.7 implements new functionality, visual design enhancements and fixes of known issues.

New Features

MotoTRBO IP Site Connect

Radio Activity Report

Call History

Control Station

Map

GPS

Telephone Interconnect

Event Log

Other Dispatcher Console Enhancements

Dispatcher call propagation

MotoTRBO IP Site Connect

New server settings for MotoTRBO IP Site Connect:

      • TX Preamble Duration
      • Messaging Delay
      • Group Call Hang Time
      • Private Call Hang Time
      • Compressed UDP Data Header
      • TX Time-Out Timer
      • Private Call Confirmed
      • Data Call Confirmed

Radio Activity Report

Radio Activity Report shows amount of group calls done by subscribers for specified period of time, grouped hourly or daily.

Call History

Call History panel displays the list of recent subscriber voice calls. The panel is used for quick access to the call windows of the subscribers.

Control Station

Routing table at the Radioserver computer is automatically adjusted by SmartPTT Radioserver for used control stations.

Note: “MOTOTRBO Configuration Utility” is not required anymore for route table settings.

Map

New Points of Interest. Points of Interest nameentify the locations of special interest, which are shown on the map and can be quickly found form the dispatcher console. Point of Interest consists of the point name, location coordinates and point picture.

GPS

New GPS monitoring options:

      • Option “Color of Subscriber with Valname GPS Location”
      • Option “Hnamee Map Labels with Outdated Locations” 

Telephone Interconnect

Telephone call to radio group is implemented. To do the patch to

New telephone interconnect options:

      • DTMF support
      • Option “Private Call Prefix”
      • Option “Group Call Prefix”
      • Option “Source Prefix”
      • Option “Call Start Notification for Subscriber Radio”
      • Option “Call End Notification for Subscriber Radio”
      • Option “Play Ring Sound for Subscriber Radio”

Event Log

New columns in the event log:

      • Repeater IP – IP of the repeater used for subscriber activity. Repeater IP is filled only in SmartPTT Enterprise for connected MotoTRBO IP Site Connect systems.
      • Receiver – Destination Subscriber. Receiver is filled only in SmartPTT Enterprise.

Other Dispatcher Console Enhancements

      • Option “Launch Dispatcher on Windows Start”

Dispatcher call propagation

In the configuration with several dispatchers working with the same base radio, dispatcher call made through the base radio is automatically propagated to other dispatcher consoles.

VERSION 7.0.6

SmartPTT 7.0.6 implements new functionality, visual design enhancements and fixes of known issues.

New features

Direct control over MotoTRBO IP Site Connect systems via IP connection (Enterprise edition)

Report Wizard

Sound Control Panel

Customs subscriber properties

Radio Check

Permission Profiles

Operator options

GPS settings

Direct control over MotoTRBO IP Site Connect systems via IP connection (Enterprise edition)

SmartPTT Enterprise implements direct connection to digital repeaters working in MotoTRBO IP Site Connect mode. Each SmartPTT Enterprise Radioserver is able to control multiple MotoTRBO IP Site Connect systems.

Notice! SmartPTT Enterprise doesn’t need mobile radios to be connected to Radioserver for dispatching control over MotoTRBO IP Site Connect. Also no computers should be located in radio coverage area. Radioserver can be located in any suitable place and must have direct IP connectivity to controlled MotoTRBO IP Site Connect systems.

Report Wizard

Report Wizard functionality allow flexible report creation based on the information stored in the event log. Using Report Wizard it is possible to select necessary fields for viewing, specify grouping and sorting fields, specify filtering criteria. Reports generated by Report Wizard are exported to Microsoft Excel.

Sound Control Panel

Sound control panel allows to: tune sound level for each connected base radio, mute base radio, Assign only one base radio to have sound turned on (Solo mode).

Custom subscriber properties

SmartPTT 7.0.6 allows dynamic creation of custom subscriber properties. Custom subscriber property can have several types: text, numeric, date, enumeration. This feature allows users to have business specific subscriber attributes, for example vehicle type, vehicle name, etc.

Radio Check

SmartPTT 7.0.6 implements radio check function for specified subscriber radio. Radio check is done by pressing corresponding button in subscriber property window.

Permission Profiles

SmartPTT 7.0.6 implements permission profiles defined at Radioserver. Profiles are used to limit access from dispatcher console to control stations, groups, services, MotoTRBO IP Site Connect slots.

Operator options

      • Permission option “Allow Subscriber List Modification”
      • Permission option “Allow Unregistered Subscriber Control”
      • Option “Register Subscribers on Selected Control Station”. Applicable for MotoTRBO Capacity Plus mode.

GPS settings

      • Option “ GPS-coordinate Format”. Defines coordinate presentation style.
      • Option “Speed Format”. Defines measure system to display subscriber speed. 
      • Option “Show Subscriber’s Information for Map Label”. When this option is on, permanent box with the subscriber information is displayed behind the subscriber label on a map.
      • Option “Size of Subscriber’s Map Label”. 

VERSION 7.0.5

SmartPTT 7.0.5 implements new functionality, visual design enhancements and fixes of known issues.

Telephone Interconnect

Radioserver Event Log

Lone Worker

Service

Map Enhancements

Dispatcher Interface Enhancements

Telephone Interconnect

SmartPTT implements Telephone Interconnect service embedded into Radioserver module. Telephone Interconnect service allows connecting telephone and dispatcher subscribers. Connection is established by means of SIP and RTP protocols.

Features:

      • Direct telephone to radio subscriber call;
      • Direct radio to telephone subscriber call;
      • Interconnection initiated by Dispatcher Console;
      • Authorized radio list (radios permitted to communicate to telephone subscribers);
      • Calls recording;

Radioserver Event Log

SmartPTT allows saving event log and recording voice calls at Radioserver snamee. SmartPTT Dispatcher Console implements viewing events and playback of voice records stored at Radioserver.

Lone Worker

SmartPTT allows working with radio subscribers in Lone Worker mode.

When a subscriber is assigned to operate in Lone Worker mode, SmartPTT automatically tracks following criteria:

      • No calls from subscriber during specified period of time;
      • No GPS location from subscriber during specified period of time;
      • No movement of subscriber during specified period of time;

When some of criteria triggers, SmartPTT execute actions defined by settings of Lone Worker mode.

Service

SmartPTT implements service functionality to backup database and restore from backup copy (the functionality is only available for databases stored on the same PC as the Dispatcher Console).

Map Enhancements

SmartPTT implements MapPoint support.

Dispatcher Interface Enhancements

      • Radioserver Event Log viewing functionality;
      • Radio DeKey function for Control Station; 
      • External PTT pedal support (connected to COM-Port). 

 VERSION 7.0.4

SmartPTT 7.0.4 implements new functionality, visual design enhancements and fixes of known issues.

New features:

Telephone subscriber calls from dispatcher

Call window settings

Map

Event Log

Common Dispatcher Console Enhancements

Radioserver Enhancements

Rules and Alerts

Subscribers

Telephone subscriber calls from dispatcher

SmartPTT  has the functionality to do calls from dispatcher console to telephone subscribers via VoIP Gateways. The communication may be initiated either by dispatcher or telephone subscriber. Possibility of calls between radio and telephone subscribers will be implemented in version 7.0.5.

Call window settings

SmartPTT has number of settings for call window behavior:

      •         Timeout to close call window on inactivity;
      •         Event types selection for call window opening;
      •         Option to show subscriber picture in call window;
      •         Saving of call window position and size;

Map

      •         Export of GPS coordinates of current subscribers to KML file (for Google Earth or Google Map);
      •         Manual input of control zones coordinates.

Event Log

      •         New column – “Connection Type”
      •         PTT button in event log window;
      •         Send Text button in event log window;
      •         Call Window button in event log window;

Common Dispatcher Console Enhancements

      •         Quick search in subscriber tree (type part of subscriber name right in the tree to search it)
      •         Reset button in Base Station window
      •         Saving of categories tree state
      •         Saving of Subscriber panel size
      •         Microphone level control
      •         Move focus to subscribers tree by pressing F3 key.

Radioserver Enhancements

      •        Support of Analog radios connected to radioserver via RS232 port.

Rules and Alerts

      •        New action for rule ”Send text message to event initiator”.

Subscribers

      •        Subscriber name input and display setting (either by IP or by Radio name).

VERSION 7.0.3

SmartPTT 7.0.3 implements new functionality, visual design enhancements and fixes of known issues.

New features:

Dispatcher Intercom

Tree of Categories

GPS Rules

PTT Settings

Rules & Alerts

Subscribers

AVL functionality

Dispatcher Intercom Functionality

Dispatcher Intercom functionality provnamees full duplex voice communication between SmartPTT dispatcher consoles over IP.

      • Voice communication via IP;
      • Text messages;
      • Incoming call notification sound;
      • Outgoing call notification sound;
      • Mute option.

Tree of Categories

Tree of Categories allows organizing all network objects (subscribers, dispatchers, base stations, groups) into logical, fully customizable tree.

      • Category tree is multilevel and fully customizable;
      • Each subscriber, dispatcher, base station or group can be added to one or many categories;
      • Group operations on a category (for all category members):
        • Status setting;
        • GPS position request;
        • Text message sending.

GPS Rules

GPS Rules allows launching specific actions on GPS related events.

GPS-Event Types:

      • Subscriber stop longer than specified period of time;
      • Subscriber starts sending GPS-coordinates;
      • GPS coordinates are not received longer than specified period of time;
      • Subscriber enters Control Zone;
      • Subscriber leaves Control Zone.

Possible actions assigned to GPS Rules:

      • Sound playback;
      • Signal of attention;
      • Applying new status;
      • Text message sending to list of subscribers or categories.

PTT Settings

      • PTT assignment to any key on keyboard;
      • PTT switch on/off by pressing assigned key;
      • PTT switch on by holding assigned key.

Rules and Alerts

      • New action added for text message sending to list of subscribers or categories.

Subscribers

      • MDC support;
      • Call Alert.

AVL Functionality

      • Control Zone Import;
      • Control Zone drawing on all supported maps;
      • Multiple maps can be opened in different windows;
      • Route details section in Route Animation window.

Control Zone – region on a map imported from vector map file in polish format. Control Zones can be drawn by third-party applications having vector map drawing functionality (for example: GPSMapEdit).

VERSION 7.0.2

SmartPTT 7.0.2 implements new functionality, visual design enhancements and fixes of known issues.

New features

Voice Recording

Movement track visualization and animation

Telemetry functions

Rules and Alerts

Subscribers

Voice Recording

      • Voice calls are recorded in mp3 format;
      • Possibility to set recording only for incoming or outgoing calls;
      • Record quality settings;
      • Acm codec support;
      • Recording level for outgoing calls;
      • Mp3 tags support;
      • Multiple records playback.

Movement track visualization ad animation

      • Tracks visualization  for specified period in different colors;
      • Track animation;
      • Variable speed of animation/

Telemetry functions

      • GPIO settings (1…5);
      • Signal direction setting (incoming or outgoing);
      • Type of action (status, low voltage, high voltage, toggle voltage);
      • Possibility to set separate actions for each subscriber;
      • Display of telemetry state in subscriber’s call window;
      • Invoke telemetry command from subscriber’s call window.

Rules and Alerts

“Rules and Alerts” function allows setting of rules to filter all kind of event which may happen in the system. One may set a filter specifying the conditions for event log fields:

      • Event direction (incoming or outgoing);
      • Event type;
      • Event date/time;
      • Description;
      • “Not read”;
      • Operator;
      • Radioserver;
      • Base station;
      • Subscriber;
      • Group;
      • Status;
      • Call duration.

For each specified  rule one my set following actions:

      • Play sound;
      • Request and show subscriber position on a map;
      • Show signal of attention – shows noticeable red pane at the upper-left corner of dispatcher window;
      • Set subscriber status.

Subscribers

      • Group calls support;
      • GPS request period specific for each subscriber;
      • Emergency signal and emergency call support;
      • Text message templates;
      • Show subscriber call window by double-click in subscriber’s tree;
      • Subscriber filtering by status.

VERSION 7.0.1

    • Simultaneous connection to multiple radioservers;
    • Up to  4 base stations per single radioserver;
    • Automatic subscriber registration;
    • Indivnameual or common calls;
    • Simultaneous calls from several subscribers (call window concept);
    • Remote monitoring;
    • Subscriber status control;
    • Subscriber tracking on a map (vector maps – polish format, Google map, raster maps);
    • Text messages;
    • Radio blocking/unblocking;
    • Event Log;
    • Immediate change of operator on dispatcher workstation;
    • Sound visualization;
    • Subscriber enhanced attributes (picture, icon, etc);
    • Remote channel switch on a base station.

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