Company: Cooperativa de Táxi
Location: Limeira, Brazil
Partner: E2A Telecom, São Paulo / SP, Brazil.
- IP Site Connect
- SmartPTT Enterprise
- 2 repeaters, 1 Radioserver
- 1 Operation Console, 42 radio users
The Union of Autonomous drivers of road vehicles (O Sindicato dos Condutores Autônomos de Veículos Rodoviários) in Limeira, São Paulo state, Brazil, has installed digital communication system with SmartPTT, managed to improve customer service.
On the computer screen, the central radio operator can monitor the movement of all taxi cars through the city in real time due to GPS Tracking feature. When he gets the call, he can easily find the nearest free car in the area where the customer is. Then the operator sends a simple text message indicating the basic information for the driver, who can quickly go and serve the customer. For the system security assurance, all events running through the radio system are saved in the PC radio server.
With the speed and agility provided by MOTOTRBO and SmartPTT Solution, everyone wins. The client, who will save precious minutes of his day, the driver, who will be able to take a larger number of calls during the day, and the company, which improved the workflow and increased the speed of calls fulfillment.