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Dispatcher App Host

Disclaimer§

Information below is applicable only to SmartPTT Enterprise and SmartPTT PLUS.

Hardware§

  • Processor:
    • At least quad-core Intel i5 CPU released 4 or less years ago1 for voice and data only.
    • At least Intel i7 eight-core processor released 4 or less years ago1 for voice, data, and monitoring.
  • At least 16 GB DDR RAM.
  • Storage:
    • EFS (preferred)/SSD/HDD with at least 7200 rpm.
    • At least 20 GB.
  • Graphics:
    • At least 1 GB GDDR5 graphics for voice dispatch solutions.
    • At least 2 GB GDDR5 graphics for voice and GPS/indoor/monitoring.
  • Monitor:
    • At least 23″ display.
    • At least 1366×768 px resolution.
  • At least 10 Mbps network adapter.
  • At least one video output.
  • At least one pointer input (PS/2, USB, or touchscreen).
  • At least two audio outputs (analog or USB).
  • At least one audio input (analog or USB).

Platforms§

Recommended platform brands are Tipro and HP Inc.

Operating Systems§

Only 64-bit operating systems are supported.

  • Windows 11 Pro
  • Windows 10 Pro and Enterprise
  • Windows 8.1

All the operating systems must have the latest updates installed.

Network Quality§

  • Packet loss is 0 to 1.5%
  • Two-way delay is 0 to 300 msec.
  • Jitter is 0 to 60 msec.

Bandwidth§

Dispatcher to MSSQL§

  • At least 200 kbps per 1,000 subscribers at disabled monitoring interface.

Dispatcher to PBX§

  • At least 100 kbps (single call only).

Dispatcher to Dispatcher (intercom)§

  • At least 100 kbps (single call only).

Server to Dispatcher App§

Voice:

  • At least 15 kbps per voice call in MOTOTRBO wireline2.
  • At least 100 kbps per wireless interface3.
  • At least 100 kbps per voice call to/from mobile subscribers.

Data (GPS, TMS etc.):

  • At least 150 kbps per conventional channel.
  • At least 75 kbps per 100 radio subscribers in trunked systems4.

Monitoring:

  • At least 45 kbps per network device (repeater, UPS, router, etc.)

Video:

  • At least 3150 kbps; requires 10.2 Mbps for 5MP video, and 16.8 Mbps for 4K video.

See Also§

  1. For information about Intel Core processor generations, see https://en.wikipedia.org/wiki/Intel_Core ↩↩

  2. IP Site Connect, Capacity Plus (NAI), Linked Capacity Plus, Connect Plus, Capacity Max. ↩

  3. Radio connected over RG-2000 and/or RG-1000E. ↩

  4. Capacity Plus Single-Site, Capacity Plus Multisite (Linked), Connect Plus, and Capacity Max. ↩