Logoff
- Know when session ends, without guesswork and gaps
What Is It?§
User-initiated signal that indicates end of user interaction with an application and termination of information delivery/exchange.
How Does It Work?§
What Did We Do for You?§
- Dedicated notification in Dispatcher Apps.
- Immediate termination of user sessions in Server.
- New event in the Audit Log.
Where Do You Need It?§
- 24/7 Dispatch Centers. When dispatchers hand off their shifts, the system knows whether the previous operator logged off normally or the app failed unexpectedly.
- Security‑Sensitive Environments. Verticals like Airports, Healthcare, and Utilities require accurate session information for compliance and investigations.
- System health monitoring. Corporate IT may require information on if crashes or other issues occurred in the solution.
- Remote or Distributed Dispatch Operations. If users work from various locations, admins need precise information on what happens on dispatcher sites.
What Will You Get?§
- Operational transparency
- Audit reliability.
- Faster troubleshooting.
- Increased user and sysadmin confidence.
How to Get It?§
Download and install SmartPTT 26.01 or newer.
Setup and Usage§
- Set up the API interface.
- Using Audit Log API,
search for a new event type called
logout_manual
For the API access, contact your SmartPTT sales representatives.
Changelog§
26.01 (9.16)§
- Introducing the feature.