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Server Host

Disclaimer§

Information below is applicable only to SmartPTT Enterprise and SmartPTT PLUS.

Hardware§

  • Processor:
    • At least eight-core Intel i5 CPU released 4 or less years ago1 for voice and data solutions.
    • At least eight-core Intel i7 CPU released 4 or less years ago1 for voice, data, and monitoring solutions.
  • At least 16 GB DDR RAM.
  • Storage:
    • EFS (preferred)/SSD/HDD with at least 7200 rpm.
    • At least 40 GB for the software and database.
    • At least 150 GB for voice records.
  • At least integrated graphics adapter.
  • At least 10 Mbps network adapter.
  • Monitor:
    • Resolution at least 1280×720 px (HD).
    • Screen size is at least 21″.
  • At least one pointer input (PS/2, USB, or touchscreen).

Platforms§

Recommended platform brands are Tipro and HP Inc.

Operating Systems§

Only 64-bit operating systems are supported.

  • Windows Server:
    • Windows Server 2025
    • Windows Server 2022
    • Windows Server 2019
    • Windows Server 2016
  • Windows 11 Pro
  • Windows 10 Pro and Enterprise
  • Windows 8.1

All the operating systems must have the latest updates installed.

Network Quality§

General§

The requirements below apply to any system not listed explicitly in this article.

  • Packet loss is 0 to 2.5%.
  • Two-way delay is 0 to 90 msec.
  • Jitter is 0 to 90 msec.

Server to Capacity Max§

  • Packet loss is 0 to 2.5%.
  • Two-way delay is 0 to 300 msec.
  • Jitter is 0 to 15 msec.

Server to Dispatcher App§

  • Packet loss is 0 to 1.5%
  • Two-way delay is 0 to 300 msec.
  • Jitter is 0 to 60 msec.

Server to IP Site Connect§

  • Packet loss is 0 to 6%
  • Two-way delay is 0 to 180 msec.
  • Jitter is 0 to 60 msec.

Server to Mobile App§

  • Packet loss is 0 to 1.5%
  • Two-way delay is 0 to 300 msec.
  • Jitter is 0 to 60 msec.

Server to PBX§

  • Packet loss is 0 to 3%
  • Two-way delays are as follows:
    • 0 to 180 msec at phone interconnect.
    • 0 to 360 msec at calls to operators.
  • Jitter is 0 to 20 msec.

Server to wireless§

Applies to RG-2000 and RG-1000E:

  • Packet loss is 0 to 6%
  • Two-way delay is 0 to 500 msec.
  • Jitter is 0 to 60 msec.

Server to Web Console§

  • Packet loss is 0 to 1.5%
  • Two-way delay is 0 to 300 msec.
  • Jitter is 0 to 60 msec.

Bandwidth§

Server to Avigilon§

  • At least 3150 kbps per active dispatch console; requires 10.2 Mbps for 5MP video, and 16.8 Mbps for 4K video.

Server to Dispatcher App§

Voice:

  • At least 15 kbps per voice call in MOTOTRBO wireline2.
  • At least 100 kbps per wireless interface3.
  • At least 100 kbps per voice call to/from mobile subscribers.

Data (GPS, TMS etc.):

  • At least 150 kbps per conventional channel.
  • At least 75 kbps per 100 radio subscribers in trunked systems4.

Monitoring:

  • At least 45 kbps per network device (repeater, UPS, router, etc.)

Video:

  • At least 3150 kbps; requires 10.2 Mbps for 5MP video, and 16.8 Mbps for 4K video.

Server to MOTOTRBO§

Repeater interface:

  • At least 30 kbps per MOTOTRBO repeater (voice and/or data calls).
  • At least 45 kbps extra per repeater if monitoring is enabled.

MNIS interface:

  • At least 200 kbps per 1,000 subscribers.

Other devices (network monitoring):

  • At least 45 kbps extra per device (UPS, router, switch etc.)

Server to MSSQL§

  • At least 200 kbps per 1,000 subscribers at disabled monitoring interface.

Server to PBX§

  • At least 100 kbps per voice stream.

Server to Web Console§

Voice:

  • At least 100 kbps per voice call.

Data (GPS, TMS etc.):

  • At least 150 kbps per conventional channel.
  • At least 75 kbps per 100 subscribers in trunked systems.

See Also§

  1. For information about Intel Core processor generations, see https://en.wikipedia.org/wiki/Intel_Core ↩↩

  2. IP Site Connect, Capacity Plus (NAI), Linked Capacity Plus, Connect Plus, Capacity Max. ↩

  3. Radio connected over RG-2000 and/or RG-1000E. ↩

  4. Capacity Plus Single-Site, Capacity Plus Multisite (Linked), Connect Plus, and Capacity Max. ↩