Features

Voice & Event Log

Data storage and easy reconstruction of incident’s details

Fast incidents investigation

Having a clear understanding of what happened during an incident helps give management an ability to optimize worker safety, production processes, and company profits. With SmartPTT Voice and Event log feature you get access to all required information anytime anywhere.
Get a clear picture of what was happening: all activities in the system are recorded (registration, voice calls, text messages, status change, radio kill, telemetry signal, GPS location, phone calls)
Access and process the records comfortably: choose the most appropriate for you file format (OGG/WAV/MP3)
Search and replay calls easily - from the dispatcher console event viewer or by ordinary sound player from the folder with recorded sound files
Filter, group and sort records displayed in the Event viewer due to specified folder and files tags
Convenient and efficient analytics with flexible report engine: build different types of reports such as subscribers’ activity, their location, previous tracks, channel loading, etc.
Extremely reliable data storage: SmartPTT assumes distributed event and voice log when records are done on both server and dispatcher sides for redundancy

Advantages

Recording of all activities in the system, using MS SQL Server Recording of all activities in the system, using MS SQL Server
Voice records are saved into OGG/WAV/MP3 files Voice records are saved into OGG/WAV/MP3 files
Filter, group and sort records displayed in the Event viewer Filter, group and sort records displayed in the Event viewer
Different types of reports Different types of reports
Customized rules for event processing on both server and client side of the system Customized rules for event processing on both server and client side of the system
/