Technical Support

Contact SmartPTT technical support team and get qualified help at the highest level.

  • Online consultancy about SmartPTT features and solutions architecture;
  • Help in installing and configuring MOTOTRBO and SmartPTT using remote access;
  • Issues resolution.

SmartPTT core package includes the first year of software updates and technical support (additional years can be purchased). Read our Terms of Support.

Your comfort is in priority

  • You choose a convenient channel for communication (telephone, email, technical support portal, remote access).
  • We answer your queries in the shortest possible time (work hours – 20/7, except weekends).
  • You choose a language to talk – our competent experts speak English, Spanish, Chinese and Russian.

Up-to-date knowledge base

Get product documentation at first hand. We are constantly updating user documentation. Also check out the Top Support Answers section, including the most actual and high-demand articles – they may prove useful for you!

Additional services for better result

We can assist you with design and deployment of SmartPTT and MOTOTRBO systems (both on-site and remotely). Selling the complete solution, you fulfill the customers’ needs and solve their problems. As a result – more satisfied customers, and moreover – returning customers. Additional chargeable services we suggest:

Your success is important to us

For greater success and results in selling MOTOTRBO- and SmartPTT-based systems, we recommend partners systematically monitor the deployed systems operation, customer satisfaction with them, and contact us for consultancies and services.

Contact Us!