SmartPTT coordinates the work of 700 oilfield workers in Indonesia

Elcomplus and Harrissma (our Indonesian partner) have implemented a new integrated solution in the strategically significant SES and NWJ regions of Indonesia, held by a major oil and gas Pertamina Hulu Energi company. The solution is based on Motorola’s Capacity Plus Multi-Site trunked radio system and the SmartPTT PLUS software. As a result, more than 700 oil and gas production employees have gained new capabilities in their communications system. These capabilities enhance worker safety and help raise the overall efficiency of working processes.


Pertamina PHE is a branch of a major Indonesian oil and gas company, Pertamina. It produces oil in 50 oil regions. Two of these regions modernized their radio systems in 2020: they are North of Java and Southeast of Sumatra. Pertamina PHE produces oil on Java and prepares oil production equipment to work on Sumatra. MOTOTRBO radio systems in Capacity Plus Multi-Site configuration and SmartPTT PLUS dispatcher software were integrated on two islands.

«The company used analog radio systems before, but the analog system did not satisfy today’s challenges…»

Valentina Kartika 

Project Manager, PT Harrisma Informatika Jaya

Capacity Plus Multi-Site solution makes it possible to communicate across a wide area by linking adjoining single sites. It enables just a few dispatchers to control communications over a large territory. The system resolves such challenges as workers’ safety, work process control, and analysis.



Forty repeaters were installed to adequately cover the large territory. More than 700 oil platform workers on land and at sea got new radios.

SmartPTT PLUS software was deployed at pre-installed automated workplaces. The flexible  user interface can be customized to the needs of each individual dispatcher. The most often used features can be placed on the custom console and eliminate those that aren’t needed. This enabled a fast deployment and configuration of the system for the customer.

Various departments benefited from the solution’s features: Safety Services, IT, and Administration. In particular, the event and voice logging enabled the safety services to control the work process flow. The Administration staff can analyze employees’ efficiency and workload based on data from the reporting tools.



With the new communication system, Petramina dispatchers are now able:

The employees working as “lone workers” can now be more sure of their safety: 

  • The dispatcher always knows where an employee is located for a faster response if an emergency occurs.
  • The workers may any moment call dispatcher: the emergency channel is always free, as the digital radio network doubles the number of channels.

«With a help of MOTOTRBO + SmartPTT monitoring system, Pertamina can be more effective & efficient, and as a result, reduce unnecessary costs…»

Valentina Kartika 

Project Manager, PT Harrisma Informatika Jaya


Not just for system administrators: any dispatcher can contact Elcomplus technical support day-and-night via email or telephone.



MOTOTRBO solutions work for oil and gas companies all around the world. SmartPTT software is integrated in more than 80 countries including Russia, Chile, and Brazil.

Not only for Oil and Gas: SmartPTT also works in Public Safety, Energy, Sport, Industrial, and many other markets. Find more projects on the webpage.

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